“I started my own pet sitting business back in 2002 as a way to escape my parents home and have freedom! Getting paid to sleepover with dogs, I mean come on it couldn’t be that easy!

Before too long the business was growing and there wasn’t enough of me to go around so I started to take on some employees to help me. This was wonderful, I was making money while I was wasn’t doing the job! YAY!

As I grew I started building a mini team. And that wonderful feeling of getting paid for work I wasn’t physically doing started to feel not so great.

My phone kept blowing up, sitter after sitter with questions about EVERYTHING!! Bella what should I do, Bella I can’t find the leash, Bella is this ok, Bella it’s hot outside, Bella, Bella Bella… It never ended! Sound Familiar?!

I couldn’t go on like this. I was starting to bring work everywhere with me, there was no time for Bella. All my friends would constantly complain I was never around and when I was I was always putting out a fire and stuck to the phone. They were so right, this business was running me!

I knew it was time to start crossing my T’s and dotting my I’s and create documentation to prevent this constant madness. And so the Employee Handbook & Training Manual was born! Not in it’s current state mind you! Today the manuals is written by a technical writer, Human Resource Approved and Lawyer Reviewed so everything is covered so you as a business owner don’t have to spend hundreds of hours recreating the wheel! I wish I had this manual when I started, boy how things would have been different! – Bella